Authorities & society
What We Do
Civic Guidance
Understanding how Swedish society is structured takes time, especially when so much is new at once. Our civic guidance offers practical, everyday support — but we are neither an authority nor legal advisers, and our guidance conversations never replace a formal decision from an authority.
Understanding authorities and public services
Through conversation and guidance, we help clarify how Swedish authorities work, what different letters and decisions mean, and how school, healthcare and other public services are structured. The goal is to increase everyday confidence, not to replace authorities’ own information or decisions.
Digital help in everyday life
Much contact with society today happens digitally. We help with basic digital skills — for example using BankID and public e-services — so more people can manage their own affairs.
Where to turn next
Guidance is often about helping people find the right place — which authority or body is responsible for a particular matter, and how to make first contact. We point people in the right direction and support them through the process, but the formal decision is always made by the relevant authority.
Asylum & migration
How the asylum process works in Sweden
Authorities & society
I have received a letter from an authority – what do I do?
What We Do
See all activities-
Integration
We help newly arrived people and immigrants understand Swedish society and build new connections.
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Language and education
Activities that help people develop their Swedish and learn about society.
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Children and Youth
Safe activities, community and support for children and young people.
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Work and the future
Guidance on employment, education, CVs, job hunting and contacts.
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Community
Meeting places and activities where people from different backgrounds can meet.
Need guidance on a question about society?
Get in touch and we will see together how we can help or point you further.